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Terms of Service

Last updated: December 24, 2025

1. Agreement to Terms

By accessing or using the services provided by Mondovo Inc. ("Mondovo," "we," "us," or "our"), including our website builder platform and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

Mondovo provides an AI-powered website builder platform designed for digital agencies and businesses. Our Services enable users to create, manage, and deploy websites and related digital assets.

3. Account Registration

To use our Services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access to your account

You are responsible for all activities that occur under your account.

4. Payment Terms & No Refund Policy

All payments made to Mondovo are final and non-refundable. By subscribing to or purchasing any of our Services, you acknowledge and agree that:

  • No Refunds: All fees paid are non-refundable, regardless of usage or satisfaction. This includes subscription fees, one-time purchases, add-ons, and any other charges.
  • Subscription Billing: Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). You will be charged at the beginning of each billing cycle.
  • Cancellation: You may cancel your subscription at any time. Upon cancellation, you will retain access to the Services until the end of your current billing period, but no refunds or credits will be issued for unused time.
  • Price Changes: We reserve the right to modify pricing at any time. Price changes will take effect at the start of your next billing cycle following notice.
  • Failed Payments: If payment fails, we may suspend or terminate your access to the Services.

By completing a purchase, you expressly waive any rights to refunds, chargebacks, or payment disputes related to dissatisfaction with the Services, change of mind, or failure to use the Services.

5. Prohibited Uses & Reselling Restrictions

You may not misuse, resell, redistribute, or sublicense our Services, data, or any content generated through our platform unless you are enrolled in our Agency Reseller or Whitelabel plan. Specifically, you agree NOT to:

5.1 Reselling & Redistribution

  • Resell, sublicense, or redistribute access to the Services to third parties
  • Offer the Services as part of your own product or service offering to clients
  • Create accounts on behalf of third parties for commercial purposes
  • Share, transfer, or sell your account credentials to others
  • White-label or rebrand our Services as your own

5.2 Data & Content Misuse

  • Scrape, harvest, or extract data from our platform for commercial purposes
  • Use automated systems (bots, scrapers) to access the Services
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Reproduce, duplicate, or copy our AI models, algorithms, or proprietary technology
  • Use our generated content to train competing AI systems

5.3 General Prohibited Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Create websites containing illegal, harmful, or offensive content
  • Engage in fraudulent, deceptive, or misleading activities
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Use the Services to send spam or unsolicited communications

6. Agency Reseller & Whitelabel Plans

Exception to Reselling Restrictions: If you are enrolled in our Agency Reseller Plan or Whitelabel Plan, you are granted limited rights to resell and redistribute Services to your clients, subject to the following conditions:

  • You must be in good standing and have an active Agency Reseller or Whitelabel subscription
  • You must comply with the specific terms outlined in your Agency/Whitelabel agreement
  • You are responsible for your clients' compliance with these Terms
  • You must provide appropriate support to your clients
  • Reselling rights are non-transferable and terminate upon cancellation of your plan
  • Usage limits and restrictions specific to your plan tier still apply

To inquire about our Agency Reseller or Whitelabel plans, please contact us at sales@mondovo.com.

7. Intellectual Property

7.1 Our Intellectual Property

The Services, including all software, algorithms, AI models, designs, text, graphics, and other content provided by Mondovo, are owned by us and protected by intellectual property laws. You may not copy, modify, or create derivative works without our express written permission.

7.2 Your Content

You retain ownership of content you create using our Services. However, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content as necessary to provide and improve our Services.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MONDOVO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU TO MONDOVO DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mondovo and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may terminate or suspend your account and access to the Services:

  • For violation of these Terms
  • For non-payment of fees
  • For conduct that we believe is harmful to other users or the Services
  • At our sole discretion, with or without cause

Upon termination, your right to use the Services will immediately cease. No refunds will be issued for any prepaid fees upon termination.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website or by other means. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved exclusively in the courts located in Delaware.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Mondovo Inc.

Email: legal@mondovo.com

For Agency/Whitelabel inquiries: sales@mondovo.com

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